So I found out how to set up a local account (settings > accounts > sign-in options) and logging in with that account successfully enabled me to delete the work/school account. The error message was described as an 'unexpected behaviour' And that if you logged on with a local account, you could delete that error message, whereas you couldn't with a microsoft account.
PC now with either a local account or a microsoft account. The internet search told me that you could log onto a When I tried to delete the the 'Work/School' account from the computer, I was getting an error message that read 'This PC isn't connected to a domain'. So that the account could be disconnected. It said somewhere about deleting the 'Work/School' account by going to settings > accounts > Access work or school, then highlight the account and selecting disconnect and saying yes It seemed to me the issue was something to do with user accounts, so after working my way through the posts above of how to fix it, and spending more time searching what the abbreviations meant than anything else, I tried searches on 'Microsoft Accounts', I'm not as up on using the acronyms as others, so I'll explain what I did in layman's speak. Ok, as an update, I've managed to get it sorted out on my boss's computer.
